Taking the First Step Towards Care at Home

Whether looking for care at home for yourself or a family member the uncertainty of what to expect can feel very overwhelming. At All About You we aim to remove the stress and anxiety of this initial phase, we pride ourselves on the hundreds of people across Lancashire we have cared for in their own homes. Whether in be one hour per week or several times a day, our care at home services are designed to give you the support and care you tell us you need, all delivered in the comfort of your own home.

What are Personal Care Services at Home?

There are many different forms of personal care services at home that can be provided. The typical every day personal care services are the ones that make you feel good, carers can offer support with washing, bathing, dressing and grooming. Giving prompts or administering medication, to maintain your wellbeing. We also support with getting around your home, out and about in the local community, toileting and continence care needs.

Other popular care services at home include meal preparation at meal times, wellbeing checks, support with household tasks, cleaning, shopping, and sitting services – giving family members a much-deserved break.

Before the First Homecare Visit – Creating a Personal Care Plan

Before our first visit we will arrange a meeting to gather as much insightful information about you as possible and create a personal care plan. One of our assessors will visit you and any family members you wish to be involved at home where we will discuss your requirements and suggest the length and total visits you require each day or week.

We will then create a personal care plan of how you would like us the deliver your care, a plan that our professional care staff will follow. We will discuss your daily routines, preferences, background & history, and any medical or health needs we need to be aware of. This information will be used to create a person centred care plan including visits at the times and days you want them, how you like things to be done, your preference of male or female carers, giving you choice and control over your care.

What Happens During a Homecare Visit?

Below is s step by step guide of what to expect from a typical homecare visit

• Carer Arrival and friendly greeting – Access arrangements will have been discussed during care planning. Carers will log in, letting us know that they have arrived, family members can have access to also let them know a carer has arrived.
• Review of your personal care plan – the carer will quickly read your care plan so they know what they are there to do and how you like things to be done. After several visits they will become familiar with your routines
• Personal Hygiene – Carers will see to their own personal hygiene by washing their hands and putting on ant PPE required for the visit
• Assist you with personal hygiene care – if personal care is included in your care plan, carers will assist to shower, bathe, wash, dental care, shaving, grooming
• Assist with dressing, toileting, and mobilising around the home
• Meal assistance – carer will assist to prepare you a meal and any hot or cold drinks of your choice. Breakfast, lunch, dinner, snacks for in-between visits
• Light domestic tasks (if relevant) – washing up after meal times, making beds, emptying commodes/bins etc
• Medication Administration / Prompts – Care will provide assistance with medication and creams if included in your person centred care plan
• Logging – before the carer logs out they will leave notes of the visit, this information can be viewed by your family members via an app, giving them reassurance and peace of mind that you are safe and well
• Communication – if we have any concerns about your health or wellbeing, we will communicate with your family or health professionals.

Who Delivers the HomeCare

We are proud of the professionalism of our experienced homecare staff, we choose those who have the same values as ourselves – honesty, integrity and transparency. Everyone is trained to a high standard during their induction to the company, and receive regular ongoing training around manual handling, safeguarding, and dementia awareness.

Our homecare visit staff are vetted through a disclosure and baring police check, and a minimum of two satisfactory professional references, putting your safety first.

You will see the same friendly faces where possible, our staff work in small geographical teams covering local towns and villages. This continuity builds trust between you and your care at home team, building lasting relationships.

Making the Experience Comfortable and Respectful

Homecare support from All About You Care Services, will maintain your independence and help you live confidently and safely in the warm and comfortable surroundings of your own home. You will be treated with dignity and respect, and always have choice and control over your personal care services at home package.