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Helping Mrs R Attend Medical Appointments in Garstang

Location: GarstangFunding Type: Local Authority / SelfFunding (Private)

The Situation

Mrs R was already receiving four daily visits from All About You, giving her regular support throughout the day. This care helped her remain safe, comfortable and supported at home.

However, Mrs R also needed to attend medical appointments, and this was becoming difficult for her family to manage. Her son did not drive, and her daughter lived 50 miles away, which meant they were unable to take her to appointments when needed.

As a result, Mrs R was missing important appointments. This created concern for both Mrs R and her family, as attending these appointments was important for her ongoing health and well-being.

The family needed a practical, reliable solution that would help Mrs R get to appointments safely, without placing additional pressure on relatives who were not able to provide transport and support themselves.

Our Support

All About You arranged additional private visits whenever Mrs R had medical appointments scheduled.

Our carers accompanied Mrs R to her appointments, making sure she had the support she needed before, during and after each visit. This helped her feel more confident attending appointments and ensured she was not left to manage them alone.

At Mrs R’s request, our carers also updated her family afterwards. This meant her loved ones could stay informed about her appointments and feel reassured that she had been supported properly.

The additional visits were arranged around Mrs R’s existing local authority care package, giving her a flexible combination of regular daily support and private appointment assistance when needed.

The Outcome

With additional private visits in place, Mrs R was able to attend all of her medical appointments. This helped support her ongoing health and wellbeing, while reducing the risk of important appointments being missed.

Her family also felt much more reassured. They knew Mrs R was being accompanied by carers she trusted, and that they would be kept informed afterwards at her request.

This support gave Mrs R greater confidence and helped her maintain her independence, while giving her family peace of mind that she was not facing appointments alone.

Need Appointment Support in Garstang?

All About You provides flexible home care and additional support tailored around each person’s needs. Whether you need help attending medical appointments, regular daily care, or extra visits alongside an existing care package, our team can help you stay safe, supported and independent.

Get in touch with us to discuss home care and appointment support in Garstang and the surrounding areas.